Your Privacy at
Nexum

At Linkoraa Ventures Pvt Ltd, we believe your personal data deserves the same care and respect you expect from a trusted friend. When we built Nexum, we made a deliberate choice: we do not sell your personal data as a source of revenue, and we take care in overseeing how your data is accessed and used.

Our approach to data privacy is simple — we only collect and share the information needed to operate our Service. We have designed Nexum from the ground up with privacy in mind:

• We do not require full legal names to register — a display name is sufficient

• Your phone number is never shared with other users unless you explicitly choose to disclose it

• We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes

• We comply with the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and all applicable Indian data protection laws

• We provide you with meaningful controls over your data, including the right to access, correct, and delete your personal information

• We use your data only for the purposes described in this policy and our Terms of Service

What personal information do we collect? We collect information you provide during registration (phone number, name, profile details), information generated through your use of the Service (events, tickets, matches, messages), and certain technical information collected automatically (device data, IP address, usage analytics).

Do we receive information from third parties? We may receive limited information from payment gateway providers (transaction status, payment confirmations) and from other users who interact with you on the platform (event invitations, match actions).

Why do we collect personal information? We collect and use personal data to provide, operate, and improve the Service, communicate with you, ensure platform safety, process payments, enable matching and social features, and comply with legal obligations. We do not sell your personal data.

With whom do we share personal information? We share data with service providers who process data on our behalf (hosting, payments, notifications, analytics), with other users as required by platform features (profile visibility, event participation), and with legal authorities when required by Indian law.

How do we protect your data? We implement technical and organizational security measures including encryption, access controls, and secure infrastructure. However, no system is 100% secure.

What are your rights? Under applicable Indian law, including the DPDPA 2023, you have the right to access, correct, delete, and withdraw consent for your personal data.

We collect personal information that you voluntarily provide when you register, create a profile, use features, or contact us, as well as certain information collected automatically when you access the Service.

Personal information you provide to us:

• Account and verification data: mobile phone number, country code, OTP verification data, and account identifiers

• Profile data: display name, date of birth, gender, bio, profile photos, preferences, hobbies, interests, languages spoken, and social media handles

• Event data: events you create, event details, RSVP responses, and event-related questionnaire answers

• Ticket and transaction data: ticket purchases, booking confirmations, payment method type (but not full card details), transaction IDs, refund requests, and check-in records

• Matching and social data: match preferences, discovery actions, matches formed, and engagement metadata

• Chat and messaging data: messages sent through the in-app chat feature, timestamps, and read receipts

• Organizer data: bank account details for payout processing, PAN/GSTIN (where applicable), and event analytics data

• Contact and support data: messages, feedback, and information you submit through contact forms or support requests

Information collected automatically:

• Device and technical data: device identifiers, device model, OS version, browser type, app version, screen resolution, and language settings

• Usage data: pages and features accessed, actions taken, session duration, referring URLs, and interaction patterns

• Network data: IP address, internet service provider, mobile carrier, and connection type

• Location data: approximate location derived from IP address; precise GPS location only when you explicitly grant permission

We use the personal information we collect for the following purposes, all in accordance with applicable Indian law and the principles of purpose limitation and data minimisation under the DPDPA 2023:

Account and service operations:

• Create, authenticate, and manage your user account and profile

• Enable event creation, publishing, discovery, RSVP management, and attendee coordination

• Process ticket purchases, issuance, scanning, sharing, transfers, and redemptions

• Facilitate attendee matching and networking features at events

• Power in-app chat and real-time messaging between matched users and event participants

• Process organizer payouts and settlements to designated bank accounts

Communication:

• Send transactional notifications: OTP codes, booking confirmations, event reminders, payout updates, and account security alerts

• Send promotional communications: event recommendations, feature announcements, and marketing messages (with your consent, subject to opt-out)

Platform improvement and safety:

• Personalize your experience with relevant event recommendations, matching suggestions, and content

• Monitor, detect, and prevent fraud, abuse, spam, and other harmful or unauthorized activity

• Diagnose technical issues, debug errors, and improve platform performance and stability

Legal and compliance:

• Enforce our Terms of Service, community guidelines, and platform policies

• Comply with applicable Indian laws, regulations, court orders, and government requests

We do not sell, rent, or trade your personal information to third parties for their independent use. We share personal data only in the following circumstances:

With other users (as required by platform features):

• Your public profile information (display name, profile photo, bio, badges) is visible to other users

• When you RSVP to an event, the organizer can see your public profile and questionnaire responses

• When you match with another attendee, your match profile information is shared with that person

With service providers (who process data on our behalf):

• Cloud hosting and infrastructure providers

• Payment gateway providers (e.g., Razorpay)

• Communication providers for delivering SMS, push notifications, emails, and in-app messages

• Analytics providers for usage analysis and performance monitoring

With legal and regulatory authorities:

• When required to comply with applicable Indian law, regulation, legal process, or enforceable governmental request

• When necessary to enforce our Terms of Service or investigate potential violations

• When necessary to detect, prevent, or address fraud, security, or technical issues

Your public profile on Nexum is customisable by you. It may contain your display name, profile photo, bio, interests, and any badges you have earned. This profile is visible to other users on the platform.

Your phone number is never displayed to other users. It is used solely for account verification and transactional communications from Nexum.

When you RSVP to an event, the event organizer can view your public profile and questionnaire responses. Event organizers are prohibited from downloading attendee data for external marketing without consent.

Messages sent through in-app chat are visible only to the participants of that conversation.

Organizer dashboards display aggregated and anonymised event analytics.

We implement technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Transport Layer Security (TLS/SSL) encryption for data in transit

• Secure, access-controlled cloud infrastructure with industry-standard providers

• Token-based authentication (JWT) and session management controls

• Role-based access controls limiting internal access on a need-to-know basis

• PCI-DSS compliant payment processing through certified third-party gateways — we do not store your full credit/debit card numbers

• Regular security assessments, vulnerability monitoring, and service hardening updates

Despite our efforts, no method of electronic transmission or storage is 100% secure. If you become aware of any security breach, please contact us immediately at events.nexum@gmail.com.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with applicable Indian law.

• Account and profile data: retained for as long as your account is active

• Transaction and ticket data: retained for a minimum period as required under tax and financial regulations (typically 8 years)

• Chat messages: retained for as long as your account is active; may be retained for a reasonable period after deletion for safety and legal purposes

• Usage and analytics data: retained in aggregated or de-identified form and may be kept indefinitely for research

• Security and fraud-prevention logs: retained for a reasonable period necessary to detect and investigate security incidents

When your personal data is no longer required, we will delete it or render it anonymous in a manner that prevents re-identification.

Nexum uses cookies, local storage, session storage, and similar technologies to provide and improve the Service:

Essential / functional:

• Keeping you signed in and maintaining your authentication session

• Remembering your preferences, settings, and language choices

• Maintaining key workflow state (e.g., event creation progress, ticket selection)

Analytics and performance:

• Collecting anonymised usage data to understand how users interact with the platform

• Monitoring platform performance and error rates

We do not use tracking cookies for cross-site advertising or behavioural profiling. We do not serve third-party advertising on the platform.

You can manage cookie and local storage behaviour through your browser or device settings.

Nexum integrates with third-party services to provide core platform functionality:

• Payment processing: Razorpay and other RBI-authorized payment gateways

• Cloud infrastructure: hosting, storage, and compute services

• Communication: SMS delivery, email delivery, push notification services, and in-app chat infrastructure

• Maps and geolocation: location and mapping services for event discovery

• Analytics: usage analytics, error tracking, and performance monitoring tools

• Media: image and file upload, processing, and delivery services

We configure third-party integrations to minimise data exposure and limit data processing to what is strictly necessary.

Nexum is not intended for use by individuals under 18 years of age. We do not knowingly collect, use, or disclose personal data from children under 18.

If we become aware that we have collected personal data from a user under 18, we will take steps to deactivate the account and delete the associated personal data.

If you are a parent or guardian and believe your child has provided personal data to Nexum, please contact us at events.nexum@gmail.com.

Under the DPDPA 2023 and other applicable Indian laws, you have the following rights:

• Right to Access: Obtain confirmation of whether we are processing your personal data and access a summary of such data

• Right to Correction: Request correction of inaccurate or incomplete personal data

• Right to Erasure: Request deletion of your personal data when no longer necessary, subject to legal retention obligations

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

• Right to Grievance Redressal: File a complaint with our Grievance Officer or the Data Protection Board of India

• Right to Nominate: Nominate another individual to exercise your data protection rights on your behalf in the event of your death or incapacity

To exercise any of these rights, use your account settings or contact our Grievance Officer at events.nexum@gmail.com.

You can review, update, or modify your account information and privacy settings at any time through your profile and settings pages. This includes:

• Updating your display name, profile photo, bio, date of birth, gender, interests

• Adjusting your match preferences and discovery settings

• Managing your notification preferences

• Controlling your profile visibility

Account deletion:

• You may request deletion at any time via account settings or by emailing events.nexum@gmail.com

• Certain data may be retained as required by law (e.g., financial transaction records under tax laws)

• Deletion is irreversible — your profile, matches, messages, and event history cannot be recovered

Grievance Officer Details:

• Name: Grievance Officer, Linkoraa Ventures Pvt Ltd

• Email: events.nexum@gmail.com

• Address: Linkoraa Ventures Pvt Ltd, Mumbai, Maharashtra, India

Response timeline:

• Acknowledgment within twenty-four (24) hours

• Resolution within fifteen (15) days from the date of receipt

• For content that threatens the unity, integrity, defence, security, or sovereignty of India: action within thirty-six (36) hours

If unsatisfied, you may escalate to the Data Protection Board of India or approach the appropriate consumer forum.

We may update this Privacy Policy periodically to reflect changes in our data practices, platform features, legal requirements, or operational changes.

When we make material changes, we will notify you via:

• A prominent notice on the Platform

• Email or push notification

• An in-app notification

Your continued use of the Service after the updated policy becomes effective constitutes your acceptance of the revised terms.

If you have any questions regarding this Privacy Policy, please contact us:

• Company: Linkoraa Ventures Pvt Ltd

• Email: events.nexum@gmail.com

• Phone: +91 9462766797

• Address: Linkoraa Ventures Pvt Ltd, Mumbai, Maharashtra, India

• Website: nexumevents.com

For privacy-specific requests, please include "Privacy Request" in the subject line.